Frequently asked questions
- Where can I find the serial number/item number
- What is the ECOS series of IRDC systems?
- What happens to discarded parts?
- How do our sensors contribute to sustainability?
- How does Waste Vision contribute to sustainability and circularity?
- I would like to have a container washed?
- Where can I place an order?
- I have a question about an invoice?
- Where is the Waste Vision headquarters located?
- Where can I find the serial number?
- What times is Waste Vision available?
- How does Waste Vision support cost savings?
- What sensor technologies does Waste Vision use?
- What are the advantages of real-time communication versus scheduled communication?
- How can I plan my waste collection more efficiently with Waste Vision?
- What types of containers and sensors does Waste Vision support?
- What is a TBS / TBSU?
- What is the "accept all cards" setting?
- Emptying does not work / fill level does not go to 0
- Card reader does nothing, does not respond anywhere
- How do I make a TBS card reader call out?
- How quickly will I receive a replacement card reader?
- Where can I request an RMA?
- What to do in case of a malfunction?
- How do I read the Unit ID?
- How often does the system send data?
- Why isn't my card working?
- How do I properly set the depth of a container?
- Lock does not close / remains open after opening container
- Slot closes immediately after card is presented